More info on Wikipedia
Quick Facts
- Business segments typically outsourced include information technology, human resources, facilities, real estate management, and accounting
- Many companies also outsource customer support and call center functions like telemarketing, CAD drafting, customer service, market research, manufacturing, designing, web development, content writing, ghostwriting and engineering.
Expert summary
Outsourcing is subcontracting a process, such as product design or manufacturing, to a third-party company. The decision to outsource is often made in the interest of lowering firm or making better use of time and energy costs, redirecting or conserving energy directed at the competencies of a particular business, or to make more efficient use of land, labor, capital, (information) technology and resources. Outsourcing became part of the business lexicon during the 1980s. It is essentially a division of labour.
Recommended content by 4 experts
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Interesting documentary of Thomas Friedman on offshore outsourcing to India. -
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A good tips for businessmen and investors to outsource in the Philippines.
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This is an image portraying outsourcing. Here shows many hands representing countries outreaching to one place which would be the location that they will outsource from. -
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Offshoring Information Technology: Sourcing and Outsourcing to a Global Workforce
Good combination of academic insight and professional experiences in the field of IT offshoring. A comprehensive book covering different phases and aspects of offshore outsourcing. -
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Different aspects of BPO are discussed. Specifically strong on legal aspects.
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